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1 Introduction


1.1 What students can expect at the South Thames Colleges Group

The Student Code of Conduct is agreed with student representatives and we expect all students to know what is in the Student Code of Conduct, to follow it and generally to behave in a respectful, reasonable and acceptable manner and be courteous to other students, members of staff and visitors.



As staff we will:

  1. Value people equally respecting our democratic values of freedom of speech, appreciation of different beliefs, the rule of law and individual liberty and be kind, hard‐working, respectful and polite at all times;
  2. Give you clear, accurate and fair information, advice, guidance and support to help you choose a programme of study and include clear information about fees and financial support including bursaries;
  3. Promote good learning behaviour and take an evidence‐based approach to the methods of teaching, learning and assessment that enable you to make good progress and achieve well;
  4. Give you a good start to your studies with us through an induction programme and then support you by giving clear targets that help you progress;
  5. Provide learning resources and identify support which meet your needs;
  6. Ensure that assessments and progress reviews with you are fair, clear, regular and positive;
  7. Give you regular and punctual feedback on your learning, verbally and in writing on your work and in your ILP/Moodle course site to include progress review reports for parents of students up to the age of eighteen via parents’ induction and progress review events;
  8. Provide you with access to a range of enrichment and careers advice and university admissions advice services during your programme ofstudy.


2 What the South Thames Colleges Group expects from our students



As students you are expected to:


2.2 Behaviour

  1. Value people equally respecting our democratic values of freedom of speech, appreciation of different beliefs, the rule of law and individual liberty and be kind, hard‐working, respectful and polite at all times;
  2. Build resilience and understand that sticking at it and maintaining good learning habits are essential to your success, which includes good attendance, learning behaviour and commitment to study as set out in the ABC procedures and the willingness to act on the feedback the College gives you and the targets we set together;
  3. Observe the Group’s Equal Opportunities Policy and value all members of the Group and visitors regardless of race, religion, disability, sexual orientation, gender or age;
  4. Comply with any rules or reasonable requests which may be set by Group staff in specificareas e.g. the Learning Centre, any practical workshops, in/or during work placements;
  5. Meet the acceptable standards of conduct or performance as set out in any written information issued under the student disciplinary procedures;
  6. Students reaching the age of eighteen during the College academic year (September‐ August) or aged eighteen or over at the beginning of the year, give us their consent to contact a parent/guardian for the duration of their course; we ask for this contact information at enrolment. When a student reaches eighteen they may remove their consent by writing to the College.


2.3 Working and Learning

  1. Be completely familiar with the admissions guidance so that you complete your enrolment on time and pay all fees promptly when due;
  2. Provide us with accurate and up to date contact details such as full name, address, contact telephone number/s, etc. at enrolment and ensure you keep these up to date by informing us of any changes;
  3. Complete all parts of your programme of study including work experience and placements;
  4. Physically attend 100% of classes and tutorials punctually explaining the reason for any absences and provide supporting evidence for such absence or lateness as required;
  5. Act appropriately in class, during tutorials, while studying in the Learning Centre and not to use mobile phones and/or personal stereos during these times;
  6. Complete 100% of class‐work, homework and assignments as directed by members of staff and to submit the work to the set deadlines and to the very best of your ability every time ‐ aim high and set out to always meet and then beat your target grades;
  7. Seek help and support from a Tutor or Student Support Services if necessary;
  8. Take responsibility for your own learning by ensuring you communicate often with your teaching and tutorial staff, for example, by taking full part in our system of induction and progress review events;
  9. Make learning successful for yourself and others by being a reflective, cooperative and collaborative learner;
  10. Use ProPortal to record your progress, achievements and future plans regularly setting and reviewing SMART learning targets within ProPortal;
  11. Accept that the receipts of any allowances, grants, sponsorship funds or support funds are dependent on regular and actual attendance, satisfactory completion of class and homework. For many students this means compulsory Mathematics and English, which you must complete to the very best of your ability.


2.4 Health Safety and Security

  1. Wear your up‐to‐date Group identity card or pass visibly on your lanyard at all times when on Group premises and present your identity card as required on entry to the Group and to show your card if requested by a member of staff;
  2. Familiarise yourselves with the Health and Safety rules and emergency evacuation procedures and act at all times with due regard for your own safety and that of others
  3. Comply with specific health and safety rules and regulations applicable to use of specialist areas and/or equipment of the Group;
  4. Be responsible for the security of personal items of equipment and clothing;
  5. Use any Group car parking facilities in accordance with Group rules and not park in reserved spaces.


2.5 Looking after the Environment

  1. Treat the Group buildings, facilities and equipment with care;
  2. Seek approval before displaying any notices or posters around the Group premises;
  3. Consume food and drink in designated areas only;
  4. Report any damage to Group property or equipment to a member of staff.


2.6 Use of Information Technology (IT)

  1. Check your college email account regularly and at least once a week in term time so that the College can pass on key information to you;
  2. Access the internet for educational purposes only;
  3. Download information that is relevant to your course only.



All these expectations can be summarised as being kind, hard‐working, respectful, responsible and polite at all times.


3 What the South Thames Colleges Group will not accept from our students



Some transgressions in behaviour and actions are considered by the Colleges Group to be completely unacceptable. The following are examples of misconduct, including serious or gross misconduct, which may lead to immediate suspension and result in temporary or permanent exclusion:



The Colleges Group will not tolerate the following whenever and wherever it occurs. Students are not permitted to:


3.3 Behaviour

  1. Exhibit antisocial, aggressive and /or loud behaviour at any time including when travelling to and from College, and on any of our sites that either disrupts the learning of others or could give the Colleges Group a bad reputation. This includes the use of social media through posting either text, including sexting, or images, including video of such behaviour;
  2. Verbally abuse people which is either bullying or harassment, including inappropriate and/or unwelcome comments, requests and messages on grounds of age, gender, sexual orientation, race, ethnicity, religion, nationality, pregnancy, marital status, disability/learning difficulty or socio‐economic status of another student, member of staff, visitor to the College or a member of the public. This includes use of social media through posting either text or images, including video;
  3. Persist in failing to meet the acceptable standards of conduct or performance set down in any written information issued under the student disciplinary pro policy and procedures;
  4. Exhibit physical, violent, dangerous, threatening, bullying and intimidating conduct. This includes, for example, the carrying/storing of offensive weaponry, including fireworks and knives, any conduct involving acts of indecency and vandalism;
  5. Dress in a way which is unacceptable in a Group environment;
  6. Steal or have unauthorised possession (with intent to steal) of any property belonging to another student, the Colleges Group, any employee of the Colleges Group or third parties connected to the Colleges Group (included in this is the non‐paymentof fees);
  7. Gamble in any way;
  8. Behave in a way or commit an offence that brings the Group into disrepute wherever and whenever the offence occurs, including behaviour outside Group premises e.g. in the local area, on transport to and from any Group premises and at work placements;
  9. Receive criminal penalties, for example: serious acts of violence, sexual assault or rape and/or failure to disclose a criminal conviction or caution, unless it is spent.


3.4 Working and Learning

  1. Physically attend below 75%;
  2. Exhibit any academic misconduct covered under our attendance, behaviour and commitment procedures (ABC) this includes the repeated failure to comply with our reasonable rules regarding wearing/showing ID, wearing of hats or hoodies, use of mobile devices during lessons and workshops where their use is expressly forbidden, antisocial behaviour and abiding by rules on off‐site activities as well as, for example, exam or assignment misconduct to include plagiarism and cheating during any exam orassignment;
  3. Cheat, plagiarise or copy the work of other students.


3.5 Health Safety and Security

  1. Wear hats or hoodies whilst on Group premises.
  2. allow another person to use your College ID and/or disrespect the Group premises, facilities, equipment and environment;
  3. Bring or encourage intruders into the Group;
  4. Possess (other than those prescribed for medical conditions), supply or distribute alcohol or drugs or other illegal substances on the premises;
  5. Be under the influence of intoxication as a result of alcohol or illegal drugs (including prescription drugs used in an unauthorised manner);
  6. Fail to comply with the general and specific Health & Safety Regulations which include failure to wear/show ID, permitting the unauthorised use of a College ID card by another, misusing fire equipment, smoking which includes ‘vaping’, except in designated areas and the more detailed Health & Safety Regulations in specialist areas such as engineering.

3.6 Looking after the Environment


  1. Deliberately, or negligently, cause damage to any Group buildings, equipment, books or furnishings, or any property of others (including the dropping of litter or chewing gum or putting graffiti on Group property);
  2. Carry out any acts of vandalism against the property of the Group, its staff, students, or visitors.


3.7 Use of Information Technology (IT)


  1. Use internet chat lines
  2. Access information on pornographic sites or to display obscene pages;
  3. Abuse e‐mail facilities and not to send others offensive material;
  4. Photocopy more than one copy of any material, unless authorised by a member of staff;
  5. Interfere with computer software or data belonging to, or used by, the Group;
  6. Change the Windows settings on any computer or load software or ‘spam’ e‐mails or ‘broadcast’ messages or attempt any form of ‘computer‐hacking’.



The College reserve the right to include any other issues not defined in this list as serious or gross misconduct should that occasion arise. 


Policies and Procedures

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