Do you need urgent help, when Student Services is closed?

Are you worried about yourself, a friend or a relative?

You do not need to be alone; there are places that can help.

Your first option may be to see your GP who will talk to you about what will be most helpful and can refer you to the appropriate source of support or to ring 111 for advice.

If it is an emergency, call the emergency services (dial 999 and ask for the police or ambulance service) or visit Accident and Emergency or a Police Station.

If it is a non-emergency, but you require police presence, call 101. Metropolitan Police website https://www.met.police.uk

If you need to raise a safety concern about a child or young person under 18 or up to 25 with a learning difficulty or disability, you can contact Social Services from the relevant local boroughs, the out of hours “Emergency Duty Team” number if after 5pm or one of the national helplines – the NSPCC or Crimestoppers.

The Metroplitan Police Website

 

  • London Borough of Sutton

    CFCS (Children’s First Contact Service)

    Telephone: 020 8770 6001

    Out of Hours: 020 8770 5000 x 9 and ask for Duty Social Worker

    Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

    Sutton Police: 020 8649 0729

  • London Borough of Croydon

    Telephone: 020 8726 6464

    Out of Hours: 020 8726 6400 (24 hours)

    Daytime Emergency Telephone: 020 8255 2888 (For immediate attention)

    Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

    Croydon Police: call 101

  • London Borough of Merton

    MASH (Multi Agency Safeguarding Hub)

    Telephone: 020 8545 4226/4227

    Out of Hours: 020 8770 5000

    Fax:020 8545 4204

    Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

    New Malden Police: 020 7230 1212

  • London Borough of Lambeth

    Telephone: 0207 926 3100

    Out of Hours: Tel: 0207 926 5555

    Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

    Brixton Police: 020 8649 2025

    For any other boroughs, Google the name of the borough and MASH. Contact details will appear.

  • London Borough of Kingston and Richmond

    (Achieving for Children)

    Kingston/Richmond: 101

    Telephone: 0208 547 5008

    Out of Hours: 0208 770 5000

    Kingston: 020 8547 5000

    Richmond: 020 8770 5000

  • London Borough of Wandsworth

    Telephone: 020 8871 6622

    Out of Hours: Tel: 0208 871 6000

    Email:This email address is being protected from spambots. You need JavaScript enabled to view it.

    Wandsworth Police: 101

  • London Borough of Hounslow

    Telephone: 020 8583 6600

    Out of Hours: Tel: 020 8583 2222

    Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

    Hounslow Police: 101

    Crimestoppers
    Report Crime Anonymously: 0800 555 111

    NSPCC Helpline (national) Freephone Child Protection: 0808 800 5000

  • Helpful Resources

    SUPPORTLINE

    Support for children, young adults and adults including those affected by sexual, emotional and physical abuse.
    01708 765200
    www.supportline.org.uk

    NSPCC

    Help for adults concerned about a child.
    0808 800 5000

    Childline

    Line for children to talk about anything. No problem is too big or too small.
    0800 1111

    Mind- Crisis Messenger

    (Text YM to 85258)

    The Construction Industry- Helpline

    (0345 605 1956)

    PAPYRUS / Helpline UK

    National charity dedicated to the prevention of young suicide.

    (0800 068 41 41)

     

    LEARNING DISABILITY

    Challenging Behaviour Foundation

    For families & professionals caring for children & adults with severe learning disabilities & challenging behaviour .
    0300 666 0126

    National Autistic Society

    For impartial, confidential advice and support on autism for anyone affected by, or researching autism.
    0808 800 4104

     

    SEXUAL ABUSE

    The Survivors Trust

    Support & advice for anyone who has experienced rape or sexual abuse.
    0808 801 0818
    www.thesurvivorstrust.org

    MOSAC (Mothers of Sexually Abused Children)

    Supporting all non-abusing parents and carers whose children have been sexually abused.
    0800 980 1958
    www.mosac.org.uk

    National Association for People Abused in Childhood (NAPAC)

    Support line for adults who have suffered any type of abuse in childhood.
    0808 801 0331
    www.napac.org.uk

     

    ELDER ABUSE

    Action on Elder Abuse

    Help and advice on all aspects of elder abuse.
    080 8808 8141

    National Dementia Helpline

    Information, support and advice about dementia.
    03002221122

    Domestic abuse

    National Domestic Violence Helpline

    Freephone 24hr national domestic violence helpline.
    0808 2000 247

     

    ABUSE IN SPORT

    NSPCC dedicated footballers hotline

    Free helpline for adults who experiences sexual abuse as a young footballer.
    0800 023 2642

     

    MENTAL HEALTH

    Thinkaction

    Support for people with mild to severe mental health difficulties.
    0300 012 0012

    Mind infoline

    Information on mental health and where to get help.
    0300 123 3393

     

    ADDICTION

    Drinkline

    A free helpline for people concerned about their drinking, or someone else’s.
    0300 123 1110

    FRANK

    Friendly, confidential advice about drugs and drug use.
    0300 123 6600

     

    ADVOCACY

    POhWER

    Information, advice, support and advocacy services in England – to help your voice be heard.
    0300 456 2370

     

    OTHER

    Victim support

    For anyone affected by crime in England or Wales.
    0808 1689111

    Samaritans

    Emotional support for people who are experiencing feelings of distress, despair or suicide.
    08457 90 90 90 (24hrs) or use the Free Line 116123

    Stop Hate Crime

    Reporting + support for victims, witnesses & third parties.
    0800 138 1625