Counselling Skills for Health, Education and other Professionals in a Helping Role

This course is designed for professionals who are not counsellors working in roles that involve listening to and supporting others. It aims to equip participants with key listening and counselling skills and some models helpful to aid understanding of ourselves and others. At the end of the course participants will be able to:

  • Reflect on own motivations to help others and how this impacts on the helping encounter in particular settings/contexts
  • Understand and practice the key counselling skills within a three stage helping model
  • Identify and develop strategies for working with difficult people and situations in a non-counselling setting
  • Describe how to create effective boundaries to ensure safety for self and others
  • Describe and reflect on some models of understanding self and others, and apply them to their own working practices

The course is participative with lots of opportunities to practice and develop counselling skills which can be useful in a range of non-counselling settings.


Course Content

The course is made up of mandatory and optional units. The group will decide on the optional units depending on the needs of the group.

Topics will include:

  • structuring a helping encounter
  • using a range of counselling skills to help others
  • dealing with strong emotions
  • dealing with suicidal people
  • learning how to minimise barriers to communication
  • working more effectively with defensive and difficult people
  • models of understanding self and others – drawn from humanistic and psychodynamic counselling theories
  • awareness of difference and power

Entry Requirements

Applications will be considered from anyone working in a helping role, such as teaching, nursing, social work, probation service, Human Resources and other managers. No previous training in counselling or related fields is required.

Duration and Delivery

This course is held on Wednesday evenings from 18.00 to 20.30 runs from mid April 2018 for 10 weeks (excluding Half Term week)


To Level 2/3 Counselling.

Additional Information

The cost for the 2018 course is £400. Fees need to be paid in advance and are non-refundable. Places will be reserved on receipt of full payment, and will be on a first come, first served basis.

  • Part of the learning process will be to keep an ongoing reflective journal
  • No formal assessment
  • Participants will receive a certificate of attendance for the purpose of providing evidence of continuing professional development
  • Participants will be required to attend at least 8 of the 10 sessions in order to receive a certificate on completion

Course contact: Jo Dallal 020 8268 2738 or email This email address is being protected from spambots. You need JavaScript enabled to view it.


Kingston Hall Road

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