Apprenticeship in Motor Vehicle Maintenance, Service and Repair

Apprenticeships give you the opportunity to work for an employer, earn a salary and at the same time study to gain a nationally recognised qualification whilst gaining valuable workplace skills and experience.

Anyone living in England, over 16 years old and not in full-time education can apply to be an apprentice – for more information go to www.apprenticeships.org.uk.

Please note, Apprenticeships and Advanced Apprenticeships are not available to International students.

Course Content

New Apprenticeship Standards are designed by employer groups to be rigorous and respond to employers’ needs.

This Apprenticeship is aimed at learners who would like to become Autocare technicians.

An Auto-care Technician requires a unique combination of technical, retail and customer service skills. They will use a range of tools, measuring and diagnostic equipment to identify & repair simple system faults.

The Auto-care Technician has to demonstrate expertise not only in the technical elements of their role and have a good grasp of the practical and theoretical aspects of the vehicle systems they service, but also needs to have excellent telephone, customer service (including how to handle difficult customers and deal with customers’ disappointment) and effective sales skills, as well as strong problem solving and self-organisation skills.   They must be able to work as part of a team but also operate independently, understand how their centre operates from a commercial perspective and how their actions contribute to business results, whilst maintaining a high standard of workmanship.

 

On-programme

 

Training and development takes place during this part of the apprenticeship.

Apprentices need to complete 20% off-the-job training during on-programme and specific rules govern this vital element. You can track and authorise the 20% through our e-portfolio, Learning Assistant. During their training, apprentices need to develop the knowledge, skills and behaviours expected from a competent autocare technician: 

 

Knowledge:

  • Health and safety - Commercial and legislative - Technical.

Skills:

  • Vehicle inspection - Replacement of components - Replace and repair tyres - Stock procedures - Vehicle 4-wheel geometry

Behaviours/Attitudes:

  • Working together and building trust - Customer experience and communication - Making it happen and commercial awareness - Learn to strive for excellence.

Gateway

To move on to end-point assessment, the apprentice must show evidence of the required knowledge, skills and behaviours as set out in the standard and have achieved maths and English (Level 1) and taken the test for Level 2.

 

End-point assessment

 

EPA is the final stage that an apprentice goes through to complete their apprenticeship. The apprentice must show their learning to an independent end-point assessor and the overall grade available is distinction, pass or fail. Assessment events are:

Knowledge assessment

Two parts knowledge assessment comprising of: - Part A: 60 minutes containing 50 multiple choice questions - Part B: 45 minutes containing 20 alternate format questions (such as drag and drop or multi-response).

Practical Observations (with pre-set tasks)

Five practice observation tasks are: - Task 1: Vehicle Inspection (90 minutes +10%) - Task 2: Replacement of Components (120 minutes +10%) - Task 3: Replace and Repair Tyres (45 minutes +10%) - Task 4: Stock Procedures (45 minutes +10%) - Task 5: Vehicle 4-Wheel Geometry (60 minutes +10%) or fail.

 

Professional review

60 minutes structured discussion between the apprentice, and the independent assessor (with a 10% time tolerance): - the apprentice’s portfolio is used to exemplify performance - assesses selected knowledge, skills and behaviours defined in the auto-care standard - undertaken after the knowledge and practice assessment have taken place.

Entry Requirements

GCSE grade D/3 in Mathematics and English Language plus two other GCSEs at grade D/3. Satisfactory references and a good attendance record are also required.


All applicants must be employed within the motor trade.

Duration and Delivery

Thirty months, including end point assessment. One day a week at College, with a minimum four days per week employed in the motor trade.

Progression

Advanced Apprenticeship (Level 3) providing suitable employment is available. 

Additional Information

For further information please contact David Lunn, Programme Manager, Motor Vehicle Apprenticeships in the School of Engineering on 020 8268 2914 or email This email address is being protected from spambots. You need JavaScript enabled to view it. .

This course is delivered at our Kingston Hall Road centre and work-based locations.

Information for Employers

Contact
For further information please contact our Apprenticeship Team on 020 8268 2857 or email This email address is being protected from spambots. You need JavaScript enabled to view it..
 

Campus

Kingston Hall Road

Apply Now

 

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